Returns & Refunds

Eligible return requests may be submitted within 30 calendar days after delivery. Items must be new, unused, unopened, and returned in their original packaging. To begin a return, use the Contact Us page and include the order number plus a short description of the request.

Please contact us before sending a return. Once a return is approved, the return instructions and any applicable prepaid return-shipping details will be supplied. Eligible domestic returns are accepted without a restocking fee. Approved returns should be sent to our warehouse at the address below, following those instructions.

If an item arrives damaged, defective, or incorrect, contact us promptly with your order number and clear photos of the item and packaging. Approved refunds are issued to the original payment method within 3–7 business days after approval; your payment provider may need additional time to post the credit.

Warehouse return address

350 Mission St
Santa Cruz, California 95060
United States